Shipping Policy
We ship within the United States, with tracking on every order.
When your order ships
Once you place an order, your digital proof is ready within 24 hours. Once you approve it, most orders print and ship within 2–4 business days. We're closed on weekends and holidays, so plan around those for the fastest turnaround.
Production time and transit time are separate — the carrier's estimate starts once your package leaves us.
Shipping speed
Two separate levers, and they do different things. Rush production (+30%, ticked when you configure your stickers) moves you to the front of the print queue. Faster shipping at checkout cuts the time in transit. If a hard deadline is riding on it, use both.
International
Not yet. 🦙✈️ We currently ship within the U.S. only. Maybe one day our llamas will go global.
Wrong address
It happens. If your order hasn't gone into production yet, you can update the shipping address from your account. Once it's in production or already mailed we can't change it, and you'd need to place a new order with the correct address — so it's worth a second look at checkout.
If your package hasn't arrived
We don't control USPS or UPS once a parcel is on its way, but we're not going to leave you stuck with it either. If tracking has gone quiet or your package looks lost in transit, email [email protected] with your order number and we'll do everything we can to help.
Damage and quality
If there's a quality problem with the printing, send us a photo within 72 hours of receiving your order and we'll make it right. See the refund policy for what's covered.